At Level 4, you scale a healthy feedback culture beyond your immediate team. You mentor others on how to give and receive feedback, and you embed feedback loops into systems, processes, and decision-making. You help normalize feedback in higher-stakes settings—like cross-team collaborations, leadership discussions, or postmortems—and you model how to do it well.
Key Behaviors
- Mentors others on how to deliver clear, constructive feedback
- Introduces or improves feedback practices across teams or orgs
- Facilitates conversations that resolve tension and deepen trust
- Surfaces hard truths in a way that leads to action, not defensiveness
- Makes sure feedback flows across levels, roles, and functions
Common Struggles
- May be stretched thin supporting others through feedback challenges
- Can struggle to get feedback themselves if seen primarily as the giver
- Risks burnout if the emotional labor isn't distributed
Success Indicators
You know you're successful when you:
- Shape a culture where feedback is timely, thoughtful, and routine
- Equip others to give and receive feedback with skill and care
- Model feedback even when stakes are high or dynamics are complex
- Ensure feedback culture is inclusive—not just available to the most vocal or confident
Mindset Shift
From:
"I mentor people on feedback."
To:
"I help systems learn, adapt, and improve through feedback."
Questions to Ask Yourself
- Where does feedback stall or disappear in our organization?
- Are we using feedback to improve systems, not just individuals?
- How can feedback support our long-term strategy and values?
Build These Habits
- 1Partner with leadership to embed feedback into organizational practices
- 2Push for feedback loops in performance, planning, and product development
- 3Ensure psychological safety in moments of conflict or change
Seek Feedback
- "Where is feedback not landing—and what would make it more useful?"
- "How do feedback practices differ across teams, and what can we learn from that?"
- "Are we surfacing the real problems, or just the polite ones?"
Signals You're Ready to Level Up
- Feedback processes scale across orgs or disciplines
- Leaders look to you to help navigate tricky feedback moments
- Your influence shows up in how people give and receive feedback, even when you're not in the room
Focus Summary
- Normalize it
- Scale it
- Teach others how
At Level 4, you are a builder of systems and culture. You don't just give great feedback—you enable it to thrive at scale, across silos, and through change.